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Supporting families
Every family can go through difficult times for many different reasons. To play a small part in helping someone when life has become overwhelming, is so rewarding
Supporting breastfeeding
1 in 3 woman don't breastfeed past the first 6 weeks, almost all of them wish they could have
Sessions, groups & courses
For parent, carers and their children, providing support for all in a fun, friendly and relaxed environment. Support is particularly tailored to those families who have a child with complex needs.


Koala North West exists to provide children and their families with tailored practical and emotional support that improves wellbeing, reduces isolation and supports both children and care-givers to thrive.

COVID-19 SERVICE UPDATE – We are still here to offer support.

Koala NW staff and volunteers have moved quickly to ensure that families continue to receive vital emotional support by phone, video calls, texts amd social media. We are also providing what practical help we can by safely delivering food parcels, etc.

We are still open for new referrals for Family Support and Breastfeeding Peer Support, just call us on 0151 608 8288 or email

Exciting opportunities

It is our 20th anniversary this year, and we are celebrating with the re-launch of our organisation under a new brand outside the Home-Start network. We have valued being part of the Home-Start network over the past 20 years, but now it is time for us to move on from Home-Start UK so that we can broaden the scope of our services and geographical reach.

Families are our focus

One of the strengths of our organisation, is the diverse range of services and support programmes we offer to meet the needs of children and their families. Thank you for taking the time to look at our website to find out more about what we do. 

Our values

  • TAILORING SUPPORT….All families are different. Every family receives support designed to be most beneficial to them.
  • NURTURING POSITIVE WELLBEING….We are commited to improving the emotional, mental and physical wellbeing of children and their care-givers.
  • AMBITION….We want our families to thrive; we believe in offering opportunities that help children and families realise their own ambitions and succeed.
  • REDUCING ISOLATION….In an increasingly digital age, we want to ensure that families still feel part of a strong, welcoming community, who support one another and ensure they are happy, resilient and thriving.

Our Services

Koala North West believes that every parent should have the support they need in order to give their children the best start in life. Our comprehensive range of services aim to work in partnership with parents by supporting and encouraging them through the difficulties of family life.

Breastfeeding support

If you live on the Wirral and are experiencing problems with breastfeeding your baby, or maybe you are just thinking about breastfeeding or breastmilk feeding, Koala North West are there to offer you advice and support.

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