Families are our focus
One of the strengths of our organisation is the diverse range of services and support programmes we are able to offer across Cheshire and Merseyside. Browse through our annual review of 2023-2024, and take a virtual tour of our facility here in Birkenhead, which so comprehensively allows us to meet the needs of our children and their families. Thank you for taking the time to look at our website, and finding more about what we do.
Our values
WE GIVE TOOLS, NOT ANSWERS
We believe that everyone has skills and strengths, so when people need a helping hand, we see what’s already strong and coach to build up knowledge, skills and confidence. In all our relationships – whether families, communities or colleagues – we always do with, not do.
WE WORK TOGETHER
We don’t just work together to get a great result: working together is, and of itself, a great result. Everything we do is about building positive relationships (professionally and personally), so we put time into building relationships with one another, being shaped thy those perspectives and experiences of those around us.
WE MAKE SURE FAMILIES STAY IN CONTROL
We have removed the language and behaviours of referrals, professional assessments, levels and thresholds so that we can really get to the heart of what’s going on for families, as and when they choose.
WE KEEP THINGS SIMPLE FOR FAMILIES
We prioritise people over systems, processes and procedures. It’s simple to get involved with we’re joined-up and accessible and we make sure that families can access something that can help them straight away. We speak in simple terms, and talk about asking for help as the way you show you’re a great parent – not a failing one.
Our Services
Koala North West believes that every parent should have the support they need in order to give their children the best start in life. Our comprehensive range of services aim to work in partnership with parents by supporting and encouraging them through the difficulties of family life.
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